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At Quoglarnglix, your satisfaction is paramount. We stand behind the quality of our curated collections and styling services. If any item does not meet your expectations, we offer flexible return options to ensure your complete satisfaction.
Items from our curated collections may be returned within 30 days of delivery. The item must be unworn, unwashed, and in its original condition with all tags attached. We understand that finding the perfect fit and style takes time, and we want you to feel confident in your selections.
Reach out to our client services team via email or phone to initiate your return request.
We will provide you with a return authorization and detailed instructions for shipping.
Package items securely and ship using the provided return label or your preferred carrier.
Once received and inspected, your refund will be processed within 5-7 business days.
Most items from our curated collections are eligible for return. However, certain personalized or custom-tailored pieces may not be returnable due to their bespoke nature. We will clearly indicate any non-returnable items at the time of purchase.
Refunds will be issued to the original payment method used for purchase. Please allow 5-7 business days for the refund to appear in your account after we process the return. Store credit is also available as an alternative option.
We gladly accommodate exchanges for different sizes or colors when available. Contact our team to arrange an exchange, and we will prioritize processing to minimize any delay in receiving your preferred item.
In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund at no additional cost to you. Your satisfaction is our priority.
Our styling consultation services are non-refundable once completed. However, if you are not satisfied with your consultation experience, please reach out to discuss how we can better serve your needs.
For international clients, return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping method to ensure safe delivery.
Our client services team is here to assist you with any return inquiries.
Quoglarnglix
900 Dufferin St, Toronto, ON M6H 4A9, Canada
Phone: +1 416-532-1152
Email: managers@quoglarnglix.world